Great question, we are extremely customer focused, we know how important it is to get the results back to you ASAP and we do that. We are always available to have a chat about your results and will let you know if we see an issue that needs to be attended to or monitored. We will not over service, so if a test is selected but based on other testing it is deemed not required then we won’t add to your costs.
We are private so the results are yours, if you want us to send them to an adviser or vet etc we will happily do that, you just have to let us know on your paperwork.
Being owner operated we have the flexibility to get jobs out on time, 5.30 doesn’t mark the end of our day!!nothing gets left for the next day. We don’t hound our clients with annoying marketing but we are ready to offer our clients the best service because we value their support. Reliable Results, Focus on quick turnaround, Accessible to discuss results, there when you need an answer,
Delivering great service since 2008.